Terms & Conditions

Terms and Conditions UK and EU:

Law and Jurisdiction

This website is controlled and operated in the United Kingdom.  Every purchase you make shall be deemed performed in England and Wales.  The Conditions and any contract brought into being as a result of usage of this website will be governed by the laws of England and Wales and you irrevocably agree to submit to the exclusive jurisdiction of the courts of England and Wales.

Data protection

The Information Commissioner’s Office is the UK’s independent authority set up to uphold information rights in the public interest, promoting openness by public bodies and data privacy for individuals.  We are registered with the ICO which means we have done all that we can to protect our customers.  For more information, please visit the ICO website.

SSL certificate

We have an SSL certificate which prevents any data from being spied upon through the internet, because the information is encrypted and cannot be read.


We try really hard at coolcrutches to make sure all our customers are happy. However, if you would like to make a complaint, please email here mentioning the nature of the problem.  We will do our best to help.

VAT Number: 897147080
UK Registered Company Number: 5944498