VAT Exempt and Registered Disabled

VAT Exemption Information

Crutches, ferrules and handgrips within our range are exempt from VAT for eligible individuals. The government requires that you complete a VAT Exemption Declaration Form. A VAT Exemption Declaration Form is included in the account registration process.

Who can claim VAT Exemption Relief on purchases?

Eligible Individuals include those registered disabled and Blue Badge holders.  The government guidelines stipulate to get the product VAT free, your disability has to qualify. For VAT purposes, you’re disabled or have a long-term illness if:

• you have a physical or mental impairment that affects your ability to carry out everyday activities, for example blindness
• you have a condition that’s treated as chronic sickness, like diabetes
• you’re terminally ill

You do not qualify if you’re elderly but not disabled, or if you’re temporarily disabled.

Full details can be found at the HM Revenue and Customs website under VAT reliefs for disabled people - click here.

HMRC Reference: Notice 701/7 (August 2002).

Which law covers this notice?

The VAT Act 1994: Section 30 holds that goods and services specified in Schedule 8 to the Act are zero-rated; and Schedule 8, Group 12 (as amended by SI 1997/2744, SI 2000/805 and 2001/754) specifies the zero-rated goods and services explained in this notice.

How do I claim VAT Exemption with Cool Crutches?

When you create an account on our website we require that you complete our online VAT Exemption Declaration, if you are wanting to place a VAT exempt order.

You must provide the name, address, phone number and details of the disability of the claimant, and tick the box to confirm you are eligible to reclaim VAT. Once you have completed your account registration your account will be VAT Exempt, and you can continue through the checkout process. You only need to complete this process once.