All of our  walking sticks, walking crutches, and crutch accessories qualify for VAT exemption for eligible individuals. To enjoy this benefit, please select VAT exempt pricing when adding your Cool Crutches, Walking Sticks or Accessories to your basket. 

Who qualifies for VAT exemption?

If you’re disabled or have a long-term illness, you will not be charged VAT on products designed or adapted for your own personal or domestic use.

Your disability must meet the following specific criteria outlined by the government:

  • You have a physical or mental impairment that impacts your ability to perform everyday activities, such as blindness.
  • You have a condition classified as a chronic sickness, like diabetes.
  • You’re terminally ill. 

Please note that unfortunately you won’t qualify if you’re elderly but not disabled, or if your disability is temporary. For more information, please visit this page of the HM Revenue and Customs website. 

HMRC Reference: Notice 701/7 (August 2002)

Which law covers this notice?

The VAT Act 1994: Section 30 holds that goods and services specified in Schedule 8 to the Act are zero-rated; and Schedule 8, Group 12 (as amended by SI 1997/2744, SI 2000/805 and 2001/754) specifies the zero-rated goods and services explained in this notice.

How do I claim VAT exemption with Cool Crutches?

If you wish to place a VAT exempt order, please select VAT exempt pricing on the product page. By selecting VAT exempt pricing you declare you are eligible in accordance with the HM Revenue and Customs website, for more information please visit this page.