What Mobility Aids Can You Get from the NHS?
If you're experiencing mobility issues due to injury, surgery, or a long-term condition, you might be wondering: what mobility aids can you get from the NHS? The good news is that the NHS does provide a range of walking aids, wheelchairs, and support equipment to help people stay mobile and independent. However, the selection and availability can vary from hospital to hospital and often leaves much to be desired in terms of comfort and style.
In this blog, we’ll walk you through:
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The types of mobility aids available through the NHS
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How to access them
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The limitations you might face
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Stylish, comfortable alternatives from Cool Crutches & Walking Sticks
What Mobility Aids Does the NHS Provide?
The NHS provides mobility aids based on medical need, usually assessed by a GP, physiotherapist, or occupational therapist. Common options include:
1. Walking Sticks
Basic metal or wooden walking sticks may be issued for short-term use following an injury or surgery, or long-term balance issues.
➡️ These are usually clinical in appearance with limited adjustment or grip support.
2. Crutches
NHS crutches are typically grey, hard-handled, and designed for short-term recovery (e.g. after a fracture or surgery).
➡️ They are functional but not designed for comfort or prolonged use.
3. Zimmer Frames / Walking Frames
Provided for those with significant balance challenges or recovery needs. Some come with wheels and trays for indoor use.
4. Wheelchairs
Manual wheelchairs may be issued for patients who need assistance getting around due to a disability, chronic illness or post-op recovery. Access depends on specific criteria and often involves waiting lists.
5. Mobility Scooters & Power Chairs
These are rarely funded and are typically reserved for patients with severe long-term disabilities, assessed via NHS wheelchair services.
How Do You Get a Mobility Aid from the NHS?
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Speak to your GP or physiotherapist – They can assess your mobility and refer you for equipment.
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Undergo an occupational therapy assessment – You may be referred to local mobility services.
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Borrow from the NHS Equipment Service – Aids may be loaned for a limited period.
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Hospital discharge planning – If you’re leaving hospital after surgery, a basic aid (like crutches or a frame) may be provided.
💡 Note: Waiting times, choice and availability vary by region - and are subject to NHS budgets.
What Are the Limitations?
While the NHS plays a crucial role in supporting mobility, their equipment is usually:
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❌ Limited in design and adjustability
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❌ Uncomfortable for long-term use
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❌ Basic in appearance - often grey or institutional-looking
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❌ Not tailored to individual style, needs or personality
Many patients find that while NHS aids are helpful short-term, they are not ideal for daily, long-term, or confident living - which is where Cool Crutches & Walking Sticks comes in.
At Cool Crutches, we believe mobility aids should support your lifestyle, not just your mobility. Our walking sticks and crutches are designed with long-term comfort, confidence, and personal expression in mind.
✅ Ergonomic Handles
Soft-touch grips reduce pressure on hands and wrists - perfect for arthritis, EDS, or daily use.
✅ Silent, Shock-Absorbing Tips
No clicking or slipping - just smooth, safe walking indoors or out.
✅ Adjustable, Lightweight Design
Height-adjustable and crafted from high-grade aluminium.
✅ Vibrant, Bold, and Custom Designs
Say goodbye to boring grey. From florals to animal prints, you can match your stick or crutch to your mood, outfit, or personality.
“I was given NHS crutches but they hurt my hands. Cool Crutches completely changed how I felt about walking—I even get compliments on them!”
— Charlotte, Cool Crutches Customer
Can You Get Cool Crutches or Walking Sticks on the NHS?
Not currently. Our products are independently funded, but many customers use their Personal Independence Payment (PIP) or Access to Work grants to cover the cost. Anyone living with a disability will be able to claim VAT exemption (20% off) on all mobility aids. Some local authorities or charities may also help with mobility aid funding.
While the NHS does offer essential mobility aids, they often fall short for those who want comfort, dignity and personal style. If you’re using a walking aid daily or want to feel confident in public, investing in a better-designed product can transform your experience.
