Height Adjustment Clip

Our height adjustment clips secure crutches and canes at your desired height and are key to keeping your stick silent. 

All of our clips have an elephant imprinted in the middle, to act as a guide when adjusting. Have a feel, if the elephant’s standing (and not upside down), your clip is in the right position. 

For crutches

Each crutch has two adjustable height points, one at the top (to lengthen or shorten the area between your neoprene grip and arm cuff), and one at the bottom (that helps lengthen the stem). The top and bottom clips do differ and clips are available to buy as a single top or bottom, or as a pair — one of each!

For sticks

Each walking stick has only one adjustable height point and requires just one clip.

• Top: replacement clip for height adjustment between grip and arm cuff. For crutches only.
• Bottom: replacement clip for height adjustment on main stem. For walking sticks and crutches.
• Pair: one top replacement clip and one bottom replacement clip. For crutches only.

All of our walking sticks, walking crutches, and crutch accessories qualify for VAT exemption for eligible individuals. To enjoy this benefit, please select VAT exempt pricing when adding your Cool Crutches, Walking Sticks or Accessories to your basket.

Christmas Last Order Dates

Pre-Christmas Delivery Last Order Dates:
Last order for Design Your Own & Diamanté Collections:
Wednesday 6th December

Last orders for all other products to the UK:
Monday 18th December

Last orders for other products Internationally:
Friday 15th December

Extended Returns:
For orders placed after 21st November we will be offering an extended returns policy till 10th January 2024.

UK Delivery

Mainland UK

For free next day delivery, your order must be placed before 3pm. Your order will be delivered for free by courier the next WORKING day (Monday-Friday).

For example, an order placed on a Monday before 3pm will be delivered on Tuesday, however an order placed on Friday before 3pm will be delivered on Monday.

Personalised Crutches & Walking Sticks

We offer FREE delivery on all our personalised products over £150, however due to their bespoke nature take between 7-10 working days from order to delivery. Please note, personalised orders are non refundable.

International Delivery

We are dedicated to ensuring smooth and speedy international delivery, please be aware charges and estimated delivery times will differ depending on exact locations & addresses and whilst international orders will be exempt from VAT, local charges and customs apply. Please also note international orders are not eligible for returns. Should you have an issue with your order when it is delivered we will endeavour to replace / refund as fast as possible.