Christmas Delivery Info
Last order dates for UK Christmas delivery
For standard orders (excluding personalised), order by 3pm on Friday 18th December for guaranteed Christmas delivery.
For guaranteed New Year delivery, order by 3pm on Tuesday 22nd December.
Last order dates for international Christmas delivery
For standard orders (excluding personalised), the last order dates for guaranteed Christmas delivery are:
- Friday 11th December: Non EU Europe, Australia and New Zealand, Asia and the Rest of the World
- Friday 18th December: USA and Canada, EU Europe and Ireland
For guaranteed New Year delivery, order by 3pm on Tuesday 22nd December.
Personalised crutches and walking sticks
For all personalised orders (UK and international), order by 3pm on Friday 4th December for guaranteed Christmas delivery.
Our design studio is closed from 23rd December to 4th January, so personalised orders placed in that time will be ready to ship from Tuesday 12th January.
Extended returns
Buying a gift? Orders placed now can be returned until Friday 8th January 2027.
Orders placed over Christmas
We will still be sending orders out on Wednesday 23rd, Thursday 24th, Tuesday 29th, Wednesday 30th and Thursday 31st December, but there may be some delays and next working day delivery is not guaranteed.
Normal shipping resumes on Monday 4th January 2027.
Running out of time?
A Cool Crutches e-gift card arrives by email instantly.
Have a question? Get in touch via hello@coolcrutches.com.